By Roy Butler and Helen Dalton

The NSW Government must supply and distribute free bottled water across the growing number of rural towns unable to drink their tap water.

It’s only fair government step in to help those enduring third world living conditions, due to government draining of lakes and mismanagement of our river system.

Brown water crisis

The small town of Billmari, near Cowra, is one of several towns where potable water is too dangerous to drink.

Ironically, Billmari is an Aboriginal word meaning ‘plenty of water’.

Menindee now has plenty of brown water coming out of taps. Menindee is where locals begged governments not to drain their lake in 2017, because the lake supplies their drinking water. Governments ignored them.

Residents in Wilcannia, Hay, Cootamundra, Ganmain, Coolah and Yass have also reported foul-tasting tap water to us.

Walgett has faced such severe drinking water restrictions that generous Dubbo residents have supplied them with bottled water via a Facebook campaign.

But why are drought-stricken neighbouring towns carrying the can for the governments who caused this mess?

Last weekend, NSW Premier Gladys Berejiklian went to Coogee Beach. She pledged millions of dollars to clean the beach swimming water there.

It’s now time for Gladys to come out west to help those who can’t even drink the tap water.

State of emergency time

If an oil spill poisoned a river, killing one million fish and robbing towns of their drinking water, the NSW Government would declare a state of emergency.

This would force government agencies to get out to affected areas; and help the many residents who can’t afford expensive bottled water.

Under NSW state law, the Premier can call a state of emergency due to: fire, flood, storm, earthquake, explosion, accident, epidemic or warlike action which endangers people’s health.

This law needs to be changed, to include man-made disasters — like governments draining a town’s supply of drinking water during a drought — in the list of emergencies.

There are several state government departments that administer water, employing thousands of bureaucrats.

Why not get them out to Menindee, Walgett, Billmari and other affected towns, to set up water hubs and to distribute free bottled water?

It’s the least the government could do.

Royal Commission next

We’ve both traveled to third world countries like Papua New Guinea, India and Cambodia. Not being able to drink the tap water was the biggest difference between those places and Australia.

That’s why it’s disgraceful we’ve let things come to this in our regional towns.

Clean drinking water should be the number one priority of any civilised nation, ranking well above Sydney stadiums and beaches.

This is why we urgently need a federal royal commission into how governments manage our rivers.

A royal commission will expose the government’s bad decisions on draining lakes; and flush out wealthy National Party donors who rort the system.

But Royal Commissions can take years, and we have a crisis now.

The state government needs to get cracking. It’s time for immediate state of emergency-style provision of free bottled water to towns like Menindee, Walgett and Billmari, where tap water is too dangerous to drink.

Roy Butler is the SFF candidate for Barwon. Helen Dalton is the SFF candidate for Murray.

https://www.abc.net.au/news/2019-02-05/yass-water-could-be-making-people-sick-residents-believe/10776724

Feb 5 2019

Yass resident Sarah Hodgson said the town’s dirty and smelly water could be behind a recent bout of giardia suffered by her husband and children.

Discoloured and foul-smelling water in the regional New South Wales town, an hour outside of Canberra, has been an ongoing problem for years, but officials and health professionals maintain the water is safe to drink.

“I’m sick and tired of hearing from people or the Council say that the water is safe to drink, when that is not the case,” Ms Hodgson told ABC Radio Canberra.

“Animals won’t drink it.”

Ms Hodgson said she and her family did not drink the water, but they bathed in it and brushed their teeth with it.

“Obviously that’s where this bug has got through and made my family sick,” she said.

“So my issue with the water [is] yes, there’s ways to have healthy drinking water — however there is no way, that we can see, to protect my kids from getting sick.

“It’s something that I’m now going to have to plan time off work for this sort of issue to keep occurring.”

‘Colour ranging from urine to brown’

The “dirty little secret” plaguing the town has sparked a Facebook complaint group, a crowdfunding account and now, a song.

Local musician Daniel Kelly took to YouTube to vent his watery woes.

As Kelly sang, “the smell’s hard to define, between mouldy socks and slime.”

Kelly also said the water could “make your stomach turn” and was “not fit to bathe your kids”.

Is the water in Yass making people sick?

The foul smell from the taps in Yass has driven some people to source water directly from Canberra, while mains filters have been suggested by others as a potential solution.

Yass GP Doctor Ray Burn said he had not treated anyone he believed had contracted an illness from drinking local water.

“I don’t think it’s dangerous,” he said.

“Anything with a suspicious taste or colour — we’ll blame everything on it.”

However, he said he was sympathetic with residents fed up with the condition of the water.

“A lot of people bring their own water into town for work, from the tank at home,” he said.

“The Council does a good job in purification but you can’t always ensure it will look and taste good.”

The latest report on the Yass, Binalong and Bowning water supply system, posted on January 30, showed the water was meeting the required health guidelines for chlorine, E.coli and manganese.

But it failed on two points related to the aesthetics of the water: colour and manganese.

Councillor Jasmin Jones posted to Facebook on Sunday reassuring residents the water was safe to drink.

“I’m in the same boat as you when it comes to the water — I’m drinking it, I’m bathing in it, I’m using it for my cooking,” she said.

“While it doesn’t taste great at the moment, the water is turning over, and there’s levels of manganese that make it taste awful.

“It’s a nuisance and a problem for our businesses needing softer water for their machinery.”

Clear water would cost Yass households $235 annually for 20 years

The quality of the town’s water became particularly bad due to a combination of hot weather and limited rainfall over an extended period.

It caused excessive levels of manganese and iron elements, leading to water discolouration and an unpleasant smell, a statement from Yass Valley Council said.

Mayor Rowena Abbey said the town did not have the money for a new water filtration plant, which would cost $11 million.

In 2013, the council raised the Yass Dam by 3 metres to the tune of $22 million.

It was a move aimed at increasing the dam’s service capacity from 7,500 people to 15,000, but it did not improve the water’s appearance and taste.

The mayor said it had been a “difficult decision” to choose security over quality.

“If Council had made the decision to address water quality, instead of water security, we may presently have better tasting water, but we would also be experiencing severe water restrictions like our neighbouring local government areas,” she said.

If the $11 million could not be sourced, she said, a loan would cost ratepayers about $235 per year for every household with a water collection, for 20 years.

“Yes, the water gets tested regularly but unfortunately the smell and the colour are — certainly in parts of Yass — a problem for Yass Council at the moment,” she said.

“It doesn’t look very appealing to drink and it doesn’t smell appealing.”

Yass calling for funding help from federal, state governments

The Council does not want to slug ratepayers with the cost of the new filtration plant and has applied for a number of grants to seek funding to foot the bill.

Instead, they hoped to compel candidates competing in upcoming state and federal elections to commit to a solution, the mayor said.

“Having a prolonged drought doesn’t help either,” she said.

“The problem is a the cost — some people say that ‘well, some people can afford it’.

“But not everybody. And that wouldn’t be fair. Clean water should be for everybody, not just those who can afford it.”

Yass (New South Wales) – Colour

2015/19 Yass Colour 83 Hazen Units (max) Feb 2019

Based on aesthetic considerations, true colour in drinking water should not exceed 15 HU.

“… Colour is generally related to organic content, and while colour derived from natural sources such as humic and fulvic acids is not a health consideration, chlorination of such water can produce a variety of chlorinated organic compounds as by-products (see Section 6.3.2 on disinfection by-products). If the colour is high at the time of disinfection, then the water should be checked for disinfection by-products. It should be noted, however, that low colour at the time of disinfection does not necessarily mean that the concentration of disinfection by-products will be low…

Yass – New South Wales – Hardness

2018: Yass (New South Wales) – Hardness 286.6mg/L (max)

GUIDELINE

“To minimise undesirable build‑up of scale in hot water systems, total hardness (as calcium
carbonate) in drinking water should not exceed 200 mg/L.

Hard water requires more soap than soft water to obtain a lather. It can also cause scale to form on hot water pipes and fittings. Hardness is caused primarily by the presence of calcium and magnesium ions, although other cations such as strontium, iron, manganese and barium can also contribute.”

Australian Drinking Water Guidelines 2011

Yass water has been a problem for years, with some saying it’s making them sick

https://www.abc.net.au/news/2024-05-19/yass-water-drinking-issues-illness-funding-needed/103828440 Courtney Barrett Peters

The residents of the Yass Valley have spent decades fighting for the right to safe and reliable drinking water, and for 16 days this year they were ordered not to drink it.

Most locals of the area, in the New South Wales Southern Tablelands, avoid drinking town water at the best of times.

Gareth Chisholm, who has lived in Binalong in the Yass Valley for 25 years, has experienced the worst of the local water supply through both drought and flooding rains.

“We’re an hour’s drive from Canberra, and we’ve got worse water than if you lived in the Great Artesian Basin. It tastes more like bore water,” he said.

“[When you wash your clothes] your whites don’t come up as good as they should because of the discolouration of the water.”

For the most part, Mr Chisholm is one of 85 per cent in the region who refuses to drink town water and relies on rainwater tanks.

But he found himself unable to reconnect his rainwater tank when he returned home from a hip operation in February — and was unaware a boil water alert had been put in place.

“They didn’t publicise it that well … after about two or three days of being home I was so ill I couldn’t keep anything down for days,” Mr Chisholm said.

Within days he was diagnosed with a bacterial infection, and was hospitalised twice.

“They found that I had been affected by Aeromonas species bacteria — which the doctor explained to me is usually caused by dirty water or brackish water,” Mr Chisholm said.

“I can’t categorically say that [it was caused by] Yass water, but the coincidence is pretty close.”

Local doctor Hannah Burn said Mr Chisholm wasn’t the only one to miss the public health warning, with the council only alerting residents through a post to their social media page and signs on either end of Yass.

“[The medical practice] didn’t receive up-front communication from the council. I found out peripherally via a friend,” Dr Burn said.

“I was becoming aware of people who had become aware of the boil water warning, say seven to 10 days after it had started.”

Dr Burn told the ABC she saw a spike in patients presenting with gastro-like symptoms during the recent boil water alert.

And long after February’s water warning, she said the general water quality remains a major concern for people and their health.

“I would say that there’s an uptick of about 15 to 20 per cent in terms of concerned patients presenting to the medical practice with worries that say a new onset condition might relate to the drinking water,” Dr Burn said.

“The anxiety is certainly out there.”

The Yass Water Filtration Plant — responsible for servicing Yass, Binalong, Bowning and Murrumbateman — had its last major upgrade in 1990.

It’s aging filtering processes mean almost anytime it rains heavily it becomes overwhelmed and unable to filter out large amounts of contaminants from the Yass River, resulting in high levels of turbidity — meaning cloudy or hazy water.

Often it results in long discolouration events for the community, where their tap water runs in shades of yellows and browns, accompanied by odours, taste and textures which can make it unpalatable.

When turbidity levels are at their highest, NSW Health are forced to issue boil water alerts to prevent the community from consuming any potential bacterial contaminants.

Both the local water authority, the Yass Valley Council, and the New South Wales government concede it is not an acceptable situation.

NSW Water Minister Rose Jackson said she readily accepts the issue has gone on for far too long.

Over three decades since last major water filtration plant upgrade

“I’m really sympathetic to [the] community in Yass about how long this has taken. They’ve been dealing with this for decades,” she said.

The area has been promised countless funding commitments by state governments for years, but no amount has ever been near enough to completely rectify the situation.

In an attempt to tide customers over, the plant received $2.2 million worth of minor upgrades in 2022, but the facility’s manager Kuga Kugaprasatham said “it wasn’t enough”, and the community has since experienced an increasing frequency of boil water alerts.

“[The recent boil water alert] is not the last, because anytime it rains and it becomes unsustainable through this treatment plant,” Mr Kugaprasatham said.

“It’s very urgent, because especially any extreme weather event can cause another boil water alert.”

Mr Kugaprasatham said the majority of the plant will need to be replaced in a “once-in-a-lifetime” upgrade as it currently contravenes drinking water standards and, in some aspects, violates work, health and safety measures, which has led to staff retention issues.

“People are very, very tired of this, and not only tired, but it costs a lot of money economically for the people,” he said.

Fixing water plant to cost upwards of $30 million

Between both the Yass Valley Council and the NSW government, around $17 million has been committed to helping fix the plant.

But the council said that would not even cover half of the cost needed, with Yass Valley Council CEO Chris Berry estimating an additional $20 million remained outstanding.

In an attempt to raise the balance, the council applied for a grant from the federal government’s National Water Grid Fund Program in 2023, but were denied due to an error neither the council nor the state government are refusing to bare.

“I don’t really want to get into a blame game … it is true that the Commonwealth funding required a final business case, and that paperwork hadn’t been done,” Water Minister Ms Jackson said.

“Rightfully, [the community is] frustrated about that. I’m sure they are frustrated that submission couldn’t come together for round one.”

Mr Berry said he did not believed they could “put the blame on anybody, really”.

The council has since reapplied for the next round of the federal government’s National Water Grid Funding Program, but it will be several months before the outcome of the application is announced.

It remains unclear how much money the plant could receive if the latest application is approved, with the National Water Grid Funding Program’s website stating local council’s can be provided grants from $5,000 — nowhere near what’s needed to cover the balance.

“We don’t have word from the Commonwealth yet about how much funding they’re willing to contribute,” Ms Jackson said.

Even if the council’s bid is approved it’s still likely to be a long road ahead for the Yass Valley, with no indicative timeline for how long the urgent works will take.

When asked why it has taken so long for the community to see any signs of construction on her 2023 election promise, Ms Jackson said her government has already achieved “tangible” process by settling the latest business case.

“You can’t just spend tens of millions of dollars of taxpayer money without a plan, and I think people, the Yass people, can understand that,” Ms Jackson said.

“I stand by my commitment to the community that construction will begin within the first term of a NSW Labor government. I’ve got three years to deliver on that commitment [and am] happy to be held to account for it.”

Council says funding for council chambers and library cannot be redirected to water

If the council is once again unsuccessful, Mr Berry said a loan may have to be taken out to help raise the remainder — with the cost passed onto the community by increasing their water rates.

It is similar to the money borrowed for the new controversial $50 million council chambers and library, which the council is adamant cannot be redirected to fixing the community’s water situation.

When asked if it is incorrect to say the community deserves to have their fundamental human right to safe and reliable drinking water, Mr Berry said “well so is having public libraries”.

“We’re not just involved in providing basic services for households such as water and sewerage, but we’re also responsible for providing cultural experiences for the community,” he said.

“The council chambers is not just about the council chambers. It’s about a library, a new library [as] our current library doesn’t meet the requirements of the State Library guidelines.”

Yass Valley Council will not offer water rebate

Some locals have threatened to boycott paying their water rates, following the council’s decision not to compensate customers for the latest boil water alert.

Mr Berry said the rebate would have equated to $3.64 per household to cover connection fees for the 16 days, which he said would not even “cover the cost of a coffee”.

“Every time you get up in the morning, you put the kettle on for a tea or a coffee, pour the rest of the water from the kettle into a container, pop it in the fridge and you’ve got drinking water for part of the rest of the day,” he said.

“We’ve had previous water alerts and we’ve never given out any rebates.”

But many businesses and individuals argued this figure failed to take into account other outlays such as the electricity needed to boil the water or the purchase of bottled water, which Mr Berry labelled as a “choice”.

At the time the ABC spoke to Mr Berry, he said no hospitality businesses had raised any complaints with the council.

“If you find [boiling water] inconvenient, but you find it convenient to grab the bottled water, that’s a choice that each customer uses. If you’re using bottled water, you’re not using council water and you’re not paying for it,” he said.

Ms Jackson said she the decision was “not fair”, and confirmed the state government-owned water utility, Sydney Water, provides rebates to customers when there were service disruptions.

“Local water utilities should think about what support they can provide to their customers to make sure that they’re supported during what are difficult times,” she said.

Calls to fix ‘putrid’ problem affecting ‘whole series of Aussie towns’

Experts say more needs to be done to help the ‘struggling’ residents of Aussie towns putting up with sub-standard water.

https://au.news.yahoo.com/calls-to-fix-putrid-problem-affecting-whole-series-of-aussie-towns-070828074.html. Dec 14 2023. By Carly Bass

Spending thousands of dollars a year on bottled water is the norm for residents in a small Aussie town who say they’re unable to drink straight from the tap because of the poor water quality.

Brown, foul-smelling water pours from the taps inside homes in Yass, NSW and residents are calling on the government to help fix the “putrid” problem.

Living in the southwest town for five years, Gail Reid says the water “most times is undrinkable” and as a result, she spends between $40 and $50 a week on bottled water to drink, and to use for cooking.

Spending thousands of dollars a year on bottled water is the norm for residents in a small Aussie town who say they’re unable to drink straight from the tap because of the poor water quality.

Brown, foul-smelling water pours from the taps inside homes in Yass, NSW and residents are calling on the government to help fix the “putrid” problem.

“It has a rotten smell to it, and on a bad day if you do washing, white clothes will come out brown,” she told Yahoo News Australia.

“I know a person who had to replace his hot water system twice in the last two and a half years because of the water issue. It is putrid, the colour of it, the smell is like rotten socks”.

“[The water] is affected by water hardness, dissolved solids, high organic matter, iron and manganese; causing the varying taste and colour long experienced by local residents,” Yass Valley Council’s website says. “Council recognises that the potability of Yass water is an issue for local residents.” Yahoo News has approached the council to discuss the town’s water quality.

Hundreds of regional towns have poor water quality

According to water researcher Professor Ian Wright, it’s not just Yass, but “a whole series of regional towns”. A study by the Australian National University (ANU) found more than 400 regional and remote communities did not have access to good-quality drinking water across the country.

Spending thousands of dollars a year on bottled water is the norm for residents in a small Aussie town who say they’re unable to drink straight from the tap because of the poor water quality. Brown, foul-smelling water pours from the taps inside homes in Yass, NSW and residents are calling on the government to help fix the “putrid” problem.

“It has a rotten smell to it, and on a bad day if you do washing, white clothes will come out brown,” she told Yahoo News Australia.

“I know a person who had to replace his hot water system twice in the last two and a half years because of the water issue. It is putrid, the colour of it, the smell is like rotten socks”.

Council claims ‘water is safe to drink’

A study conducted by Yass Valley Council found 85 per cent of survey respondents in the area did not drink tap water, ABC reported. However, according to the council’s website, the water is safe to drink.

Hundreds of regional towns have poor water quality

“You do not have problems like this in the capital cities of Australia,” Wright told Yahoo News. “This is yet another example of sub-standard water that people in regional NSW endure.”

“When I go to a country town and have a shower, I can smell this wave of chlorine hits me and I realise, okay, if you can smell the chlorine, it’s good because it’s disinfecting the water. But it’s also an indication of the more chlorine, the worse the water,” he added.

‘Health concerns’ for young children

The discolouration of the water found in Yass is a clear indication of how bad the water is, he said. Photos supplied to Yahoo by Yass resident Reid show the extent of the problem they’re facing.

Parents are forced to bathe their kids in dirty bathwater, and water bottles and buckets are a deep shade of brown.

“My concerns are for young children and what effects it will have on their health in years to come,” Reid said.

Residents launch petition for safer drinking water

In a petition started by Reid, residents are calling for the treatment plant to be replaced which would in turn help with better quality water. The first water treatment facility was constructed in 1938 and was last upgraded in 1990.

Dr Wright said “it’s “easy to fix any water quality problem” in any regional town, but they desperately need government funding and support.

“They’re just struggling. They’re struggling and they need help,” he said. “The engineering, the expertise, the technology is there, it’s money and it’s support”.

Previously, Taya Biggs of Menindee, Far West NSW, complained of “disgusting water” in her town and a resident in Dubbo also complained of dirty water.

aboutregional.com.au Jan 13 2021

Residents in the NSW town of Yass could be waiting for years for a solution to their brown, smelly water, with the NSW Department of Planning, Industry and Environment telling the local council it doesn’t support plans for a new water treatment plant.

The silver lining is that the department has backed Yass Valley Council’s proposal to upgrade the existing raw water pump station and install bubble plume aeration at a cost of about $2 million, which will improve the drinking water in the short-term and is due to be completed by January 2022.

However, the department is reluctant to endorse council’s proposal to construct a new water treatment plant or rehabilitate the existing treatment units at a cost of about $31.2 million.

That’s despite former Goulburn MP Pru Goward promising in the lead up to the NSW state election that a new water treatment plant would be funded by the NSW Liberals and Nationals’ $1 billion Safe and Secure Water infrastructure program.

In a statement to Region Media, the department said: “The department is continuing ongoing discussions with Yass Valley Council. The department supports the resolution to progress stage one (raw water pump station upgrade, bubble plume aeration installation and urgent works at the existing water treatment plant) as a priority in advance of finalising discussions on stages two (new water treatment plant) and three (rehabilitation of existing treatment units).

“This includes the development of a detailed business case by the council which includes financial modelling.”

However, that business case won’t be completed by council until a peer review of stages two and three, according to Yass Valley Council’s manager of water and wastewater, Kuga Kugaprasatham. The peer review will begin in January and run until May. The detailed design and business case are then expected to be completed by February 2022.

Council had hired a consultant, Hunter H20, to help with upgrade options for the water treatment plant, and has asked for a peer review of those options to assist its discussions with the department.

Yass Valley Council says “stage one is by no means the solution to the current water quality problems of Yass” and that “a new water treatment plant [is] the council’s preferred option as it addresses the colour, odour and hardness water quality issues.”

Despite all this, the department would not explain to Region Media why it doesn’t support the new water treatment plant.

Residents say they prefer to buy bottled water than drink Yass water. They won’t bathe their children in the water and say it damages appliances including stainless steel kettles.

Bec Smedley lives close to the water treatment plant in Yass and turned on her tap on 28 December, 2020, to find dark brown water ran into her basin.

She says she tried to run her taps as advised by council, but the water colour only worsened.

“I’ve lived here my whole life and the water has always been up and down in quality,” says Bec. “Some days when you turn on the shower, it smells like you’re at the pool and makes you itchy after you dry off.”

Lizzie Stevens has also experienced the water running from a tea colour to dark brown throughout the 11 years and three different houses she’s lived in on the opposite side of Yass. She recently shared a photo of a baby bottle filled with yellow water and says she usually buys water instead of using water from the tap.

“I have four kids aged between 18 months and 11 years old, and it’s worried me with each baby,” she says.

The federal Labor MP for Yass, Kristy McBain, says it’s “abundantly clear” that Yass’ water needs fixing.

Her predecessor, Mike Kelly, also promised to fund the new Yass water treatment plant if Labor had been elected in the federal election.

“I welcome the agreement reached on stage one of the works,” said Ms McBain. “However, we also need to work towards long-term solutions.”

She said she will work with the community, the NSW Government and Yass Valley Council to achieve that solution.

“We would never expect people in our cities to drink brown, smelly water,” said Ms McBain. “The residents of the Yass Valley deserve no less.”

Region Media also contacted state Liberal MP for Yass, Wendy Tuckerman, and is waiting for a response.

Boil Water Alert for residents of Binalong, Bowning and Yass

August 12 2010

https://www.goulburnpost.com.au/story/6875663/boil-water-alert-for-residents-of-binalong-bowning-and-yass/

Council has said that the Boil Water Alert is likely to be in place for at least one week and could be longer depending on how quickly things settle down after the recent heavy rainfall.

“More rain is predicted at the end of the week and this follow up rain may result in an extension of the Boil Water Alert, depending on its intensity,” a statement issued by the council states.

Acting Director of Infrastructure & Assets, Steven Beasley said that there is no link to the discharge of partially treated effluent from the Lower Molonglo Water Control Centre by ICON Water on Sunday.

“The drinking water supplying the towns of Yass, Bowning, and Binalong is drawn from Yass Dam. The majority of ‘source’ or ‘raw’ water supplies in Australia contain natural levels or organic and inorganic material,” he said.

“The aim of water treatment is to reduce the levels of organic and inorganic material and, in particular, any material associated with pathogens such as protozoa, bacteria, and viruses.

“In the case of Yass, heavy rain caused raw water to become extremely turbid (not clear or transparent because of stirred-up sediment) and compromised the effectiveness of the treatment process.

“Council has a strict water quality management system in place at Yass WTP and turbidity trigger levels were reached, ultimately resulting in the issue of a Boil Water Alert in consultation with NSW Health.”

Residents and businesses will be advised when the boil water notice is lifted through the council’s website, Facebook page, and the local media.

https://www.abc.net.au/news/2019-05-25/yass-residents-call-for-rebates-on-brown-water/11142532

25 May 2019

After months of living with what has been described as “brown, swamp-smelling water”, hundreds of residents from a southern NSW town have called on their local council to rebate water usage and pay for damaged laundry.

A petition by a group called Fix Yass Water, signed by more than 600 Yass residents, has asked for a reduction in water charges and partial refunds for the past six months.

It followed several months of complaints about discoloured water in parts of the town, which the council said had been caused by higher levels of the chemical manganese, in part due to the drought.

Prior to the state election, both sides of government said they would upgrade the Yass water treatment plant, with the Coalition pledging to cover the full cost of the project.

But residents said the solution was not coming quickly enough.

“The worsened water supply has led to damaged appliances, damaged clothing and fabric items and has forced residents to go to the added expense of purchasing water for cooking/drinking or filtration units for homes,” the petition said.

“All of these outcomes, from poor water supply, have had significant financial impact on residents.”

One of the requests from the group was rebates for repairs or replacements to appliances, water filters, damaged clothing and fabrics to be available to residents upon the presentation of receipts.

‘Completely inconsistent’

Resident David Osbourne said the letter was designed to keep the matter front of mind.

“I’ve lived in Yass for about 10 years now and in that time I’ve never drunk the water, but in the past six months we’ve even had trouble even washing our clothes and other people are complaining about the same thing as well,” Mr Osbourne said.

“Our clothes don’t smell like they’re washed when they come out of the machine.”

Mr Osbourne described it as a swamp or creek-water smell.

“It’s completely inconsistent across the town, some people have non-smelly but brown water, other people have both — smelly water and brown water.”

He said people had been advised to run their taps to clear the water, but that led to increased bills.

Some have said their water bills have tripled.

“We want to know what’s available and what can be done, we want to know what we’re legally entitled to,” Mr Osbourne said.

Council consider request

Yass Valley mayor Rowena Abbey said the council would think about the group’s requests.

“The petition was about trying to get some recompense for things that have got stained in washing or the fact that they’ve had to run their taps longer to try and clear the pipes, so that will be considered in a further report to council,” she said.

The first report to the council on the request said rebates or refunds could not be paid unless the council increased the supply charge.

It was recommended the council reject that idea, because it would affect all users, not just those with discolouration issues.

Cr Abbey said the design and planning for the plant upgrade was “well underway”.

Brown tap water across Western NSW deserves state of emergency response

Posted on January 17, 2019 by Admin