October/December 2023: Glenreagh. Boil Water Alert – Turbidity

BOIL WATER ALERT LIFTED – Village of Glenreagh

Published on 21 December 2023

Glenreagh Boil Water Alert

After consulting NSW Health, Clarence Valley Council advises all residents in Glenreagh that tap water is now safe to drink.

This applies immediately.

Testing confirms the water supply system has been filled with freshly treated water that is safe.

There is no longer a public health concern over the quality of drinking water, and it is now considered safe for all typical uses including drinking, preparing food and beverages, personal washing, dishwashing, laundry purposes and flushing toilets.

Update – BOIL WATER ALERT – Village of Glenreagh

Published on 12 October 2023

Update – 12 October 2023

What we know:

  • The filtration plant has not captured the extremely fine particles in the source water.
  • Due to increased turbidity in the drinking water for Glenreagh, a precautionary Boiled Water Alert has been issued.
  • The disinfection treatment units are functioning providing Ultra Violet and Chlorine disinfection.
  • Laboratory results confirm no E coli detection.

What we don’t know:

  • When the Boil Water Alert will be lifted

What we are doing:

  • Daily water samples being collected and sent to the laboratory.
  • Investigations into alternate filtration options underway with the filtration plant supplier.

What we want you to do:

  • Water used for drinking or food preparation should be brought to a rolling boil to make it safe. Kettles with automatic shut off switches can do this. Water should then be allowed to cool and stored in a clean container with a lid and refrigerated.
  • Everyone, particularly people caring for young children, should be careful to avoid scalding, when you are heating and then cooling the water.
  • Bottled water or cool boiled water should be used for drinking, washing uncooked food (e.g. salad vegetables and fruit), making ice, cleaning teeth, gargling and pet’s drinking water.
  • Dishes should be washed in hot soapy water or in a dishwasher.
  • Children should take bottled water or cool boiled water to school/childcare.